Provider Support

 

Colleen Foxton 
Provider Liaison 
cfoxton@clermontdd.org 
513-236-4892 

 

The Provider Liaison Role at Clermont DD

The Provider Liaison is available to assist with a variety of topics concerning provider support in Clermont County. If a meeting is necessary, those can be scheduled virtually via TEAMS, in-person, in-office, or by telephone. Commons areas of assistance are: 

• General DSP/Provider Questions or Concerns 

• Provider Records 

• Provider Referral Email System 

• DODD Agency Provider Initial and Renewal Certification Process 

• DODD Independent Provider Initial or Renewal Certification Process 

• New Provider Orientation 

• DODD Compliance Reviews 

• DODD Initial and Annual MyLearning Training 

• DODD Service Documentation Templates 

• eBMS Billing  

• EVV/Sandata  

• Medication Administration Certification 

• Agency Recruitment 

• Outcome Tracking System (OTS) 

• General MUI/UI Tracking and Reporting 

• Specific incident reporting questions or concerns will be directed to CCBDD’s Investigation’s Department. For more information, please visit Investigations – Clermont County Board of Developmental Disabilities 

 

What is a Direct Support Professional (DSP)? 

• DSP and Provider Resources | Department of Developmental Disabilities 

 

Become a DODD Certified Agency Provider 

• Initial DODD Agency Certification Process 

• Become a Provider Agency or DOO | Department of Developmental Disabilities 

• Certification Checklist: Agency+Provider+Checklist+12-10-24.pdf 

 

Become a DODD Certified Independent Provider 

• Initial DODD Independent Provider Certification Process 

• Become an Independent Provider | Department of Developmental Disabilities 

• Certification Checklist: 

• CCBDD Provider Liaison’s Created DODD Initial Independent Provider Certification Checklist 

• Instructional Guides for Certification Checklist Items 

• 1- Background Check 

• 2- OH|ID Account Creation 

• 3a- CPR First Aid Training 

• 3b- Initial EVV_Sandata Training 

• 3c- 2025 DODD MyLearning Independent Provider Initial Training 

• 4- NPI Number Set-Up Process 

• 5- Request Payee ID and Complete W-9 

• 6- Obtain Driver’s Abstract  

• 7- Gather Information and Documents  

• 8- DODD Initial Independent Provider Initial Application- Process 

• 9- DODD Initial Independent Provider Initial Application- Approval 

 

Helpful Resources 

DODD	Phone: 800-617-6733   Email: provider.certification@dodd.ohio.gov   Website: Providers | Department of Developmental Disabilities
GT Independence	Phone: 877-659-4500  Email: customerservice@gtindependence.com
NPPES Helpdesk (NPI)	800-465-3203
OH|ID	https://ohid.ohio.gov/wps/portal/gov/ohid/help-center
Ohio Medicaid (Billing)	800-686-1516, Option 1 (8AM – 4:30PM M-F)
Ohio Pays (Payee ID)	877-644-6771
Provider Network Management (PNM)	Phone: 800-686-1516, Option 3 (8AM – 4:30PM M-F)  Email: IHD@medicaid.ohio.gov
Sandata	Phone: 855-805-3505 (7AM – 8PM M-F and 9AM – 5PM Sat-Sun)  Email: ODMCustomerCareEmail@Sandata.com

 

 

 

 

To learn more OR to apply, visit DSPOhio.org. 

This website will supply you with links to several provider agencies in Clermont County and the surrounding area.