Provider Certification Process

The Ohio Department of Developmental Disabilities (ODODD) must certify Agencies and Individuals that provide Supported Living (SL) and Home and Community Based Waivers (HCBS) Individual Options Waivers (IO) and Level One Waivers.

Provider Certification is the focal point for evaluating the application to determine if an applicant meets the standards that govern the SL and Waivers.

Applications are reviewed on an individual basis and must include specific qualifications and/or documentation to support how the applicant meets or exceeds the service requirements. Providers certified to deliver Medicaid services will receive a Medicaid number necessary to obtain reimbursement.

An Agency or Individual is prohibited from proving any service until certification is obtained from ODODD.

Provider Applications

Provider applications must be completed on-line with Provider Services Management and all fees must be paid on-line.  You must apply for initial certification, add services, renew existing certification, make changes and make payments with this platform.  All the backup documents that are requested can be faxed, mailed or scanned and sent via email.  Go to to get started.

DODD has established a Support Center to serve you better.  The phone number is 1-800-617-6733. The Support Center is open from Monday through Friday from 8 a.m. to 4 p.m.  It is closed on state holidays.  You may leave a message if you call after hours.

When you call the Support Center, you will be given a list of five options.  Based on the option you select, a knowledgeable staff person will assist you.  The following options are available:

Option 1 – Reporting Neglect or Abuse (These calls are routed directly to the MUI Dept.)
Option 2: – Claims Services and Billing
Option 3: – Provider Certification
Option 4: – Security (System Access, password resets, etc.)
Option 5:  All other calls (PASRR, prior authorization, legal, Medicaid Policy, Director’s office, etc.

The CCBDD can provide the (BCI) Criminal background check from fingerprints for a fee as well as your local Sheriff’s Department.  For us to provide this service you will need to all 513-732-4929 to schedule an appointment.

For further assistance or once you get your certification letter, contact the CSS Administrative Assistant at 513-732-4847 or

Provider Resource Tools

Training Information

The provider certification rule requires that applicants have completed eight hours of training in accordance with guidelines established by the department that addresses the five topics listed below.  This requirement must be completed prior to application for initial certification in the case of an independent provider, and prior to providing services in the case of an employee, contractor, or employee of a contractor or an agency provider.  Agency providers must maintain records to verify that prior to providing services each direct services employee completed the required training. Independent providers must submit documentation that they have met the training requirement prior to initial certification.

Initial Certification Training Requirements

Have completed eight hours of training that addresses the following topics:

  • Overviews  of serving individuals with developmental disabilities
  • Rights of individuals set forth in sections 5123.62 to 5123.64 of the Ohio Revised   Code
  • Overview of basic principles and requirements for providing HCBS waiver services
  • Requirements of rule 5123:2-17-02 (Incidents Adversely Affecting Health & Safety) of the Ohio Administrative Code
  • Universal precautions for infection control, including had washing and the disposal of bodily waste

Annual Certification Training Requirements (training received within previous 12-months)

Annually complete training, in accordance with standards established by the   department, in the provisions of governing rights or individuals set forth in section 5123.62 to 5123.64 of the Revised Code.

Annually complete training, in accordance with standards established by the   department, in requirements of rule 5123:2-17-02 of the Administrative Code   relating to incidents adversely affection health and safety.

Go to for more information or call   the Support Center at 1-800-617-6733

Training Resources

CEU Certificates
They provide 8 hour training for Wavier Providers for initial certification and certification renewal hours.  These online courses are available at and purchase under the tab “DD Professionals”

The Academy for Direct Support Professionals – (ADSP)
For class details and to register go to: or contact them at or (513)237-2449

The Ohio Association of County Boards of DD – (OAC)
They offer eight hours of training on required topics through their online training center.  Go to

Southern Ohio Council – A Council of Governments – (SOCOG)
You may register by calling (740)775-5030 ext. 106 or visit the website for more information

Northwest Ohio Waiver Administration Council – (NOWAC)
Agency and Independent Providers, and those who are interested in becoming Independent Providers in the State of Ohio can go to or call (419)782-4065 or email for more information.

Mid East Ohio Regional Council (MEORC)
This training meets all requirements for both initial certification and annual renewals.  Go to or call (740)507-7936 for more information.

1. Southwest Ohio Developmental Center (SODC)
4399 East Bauman Lane
Batavia, Ohio  45103
Contact Name:  Jerry Dickens

2. American Heart Association
2936 Vernon Place
Cincinnati, OH

3. American Red Cross
720 Sycamore
Cincinnati, OH

4. Great Oaks
Public Safety Department
5956 Buckwheat Rd.
Milford, OH 45150
Contact:  Jenny or Arlene

5. Talbert House
2600 Victory Parkway
Cincinnati, OH

6. Cincinnati Children’s

7. The CPR Guy
They can come to me or I will go to them

8. Pierce Twp. Fire Dept.
950 Locust Corner Rd
Amelia, OH 45102

9. Laurel Oaks Career Development Campus
300 Oak Drive
Wilmington, OH

10. Anderson Center
7850 Five Mile Road
Anderson Township, OH

11. Anderson Twp. Fire & Rescue Dept.
7954 Beechmont Ave
Anderson Township, OH

12. Miami Twp. Fire/EMS
5888 McPicken Dr.
Milford, OH